We would like to draw your attention to the following terms and conditions which covers the use of our website, Lets Go Travel services and products outlined herein as well as booking conditions.

Lets Go Travel is registered by the Registrar of companies in Kampala, Uganda.
For purposes of booking services within this website, your dealings are coursed directly to the Lets Go Travel. head office registered in Kampala.

You may however also feel free to contact our other offices for services you may require and we will be more than happy to assist you.

Through accessing our website and procuring the services and products we are delighted to offer, you agree to comply with the terms and conditions outlined herein.

(1.) Use of our Website
The use of our website indicates your agreement to the conditions contained here in and acceptance of the clauses providing express consent to contract our services.
We appreciate that your use of the Lets Go Travel website will only be on the basis of legitimate enquiries or request for services and shall not be used for other purposes such as posting or disseminating any information which is or may be harmful, obscene, defamatory or otherwise illegal, or may cause an infringement of the rights of any other; make any other un-authorized, false or fraudulent booking; use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including but not limited to uploading or making available files containing corrupt data or viruses via whatever means; deface, alter or interfere with the appearance and layout of this website or the underlying software code; take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure.
The Lets Go Travel website was created with a vision to serve travel aficionados as well as to serve you, our partners and clients.

(2.) Privacy Policy
As our esteemed partner or client, we have requested for you to fill in all your important contact details. We maintain that your contact details will be kept solely for the purpose of our partnership, close communication with you, and to be able to full your requests for our services. Your contact details will be kept confidential with us and will not be sold, rented, or disclosed to any third party whatsoever.

(3.) Booking & Payments
Hotel Accommodation Bookings
If accommodation is not immediately available in our system, we would kindly ask you to try another period or email us directly at uganda@letsgosafari-ug.com so that we may discuss your requirements further. Payment is to be made by bank transfer or in person after confirmation/invoice has been received.

Other Services
This includes trips, tours, or transfers offered and/or reservations with airlines we represent who are featured in our site.

Once the ordered services are added to the cart and confirmed, you will be asked to confirm your payment method i.e. by bank transfer to our account. Once payment is received, you will be notified of payment acceptance and a Lets Go Travel Voucher detailing the services ordered would be issued which constitutes our commitment and contract of service.
If for some reason our system does not confirm our services on the spot, we would kindly ask you to email us directly at uganda@letsgosafari-ug.com so that we may discuss your requirements further.

(4.) Cancellation Policy
As some hotels or service providers contracted impose cancellation conditions, Lets Go Travel likewise reserves the right to levy such cancellation charges as required from us by our partners. This may vary from case to case so we urge you to kindly contact us immediately at uganda@letsgosafari-ug.com if for any reason, you may have to cancel your request quoting your voucher number.

(5.) Refund Policy
In cases where you would need to cancel your travel plans which have already been paid for, Lets Go Travel reserves the right to impose the same refund policy subjected by our suppliers. Considered exceptions where Lets Go Travel shall on the other hand impose on its suppliers mandatory refunds in support of its clients will be reasons deemed fortuitous events which are beyond anyone’s control such as: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, technical problems with transport, including changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type for reasons beyond our control or that of our suppliers; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events,.

Subject to the legitimate reasons stated for the refund request, Lets Go Travel will do its utmost to forward such requests to the corresponding partner supplier for processing and it will be up to the discretion of the supplier to grant such refunds.
Should refunds be awarded, the amount refunded will be minus any charges incurred upon receipt of payment such as credit card transaction fees or bank transfer fees imposed by the said financial institutions.

(6.) Trademarks & Ownership
The Let's Go Travel Let Go Travel website displays its own logo and trademark registered in Uganda, Kampala as well as trademarks, brands, and company names which are proprietary to their respective owners. Unless written permission is granted, use of these marks shall not be permitted.

(7.) Links
We would be delighted to partner and link with other websites which we deem appropriate and in keeping with our vision to reach the far corners of the world in order to be of service. However, we kindly request your written request to be sent to us in order to facilitate this.
On the other hand, since the Lets Go Travel website contain links with other external web sites; we herewith state that we are not responsible for the content of such websites although we will do our utmost to link with only appropriate partners as stated.